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Placing Your First Order



Placing an order with Amazon.co.uk is easy. There's no need to create an account first. You automatically create an account when you place your first order online. (We cannot accept orders by phone, fax, or e-mail. All orders must be placed online.)

Here are the steps you need to follow to place an order:

1. Find the Items You Want
2. Add the Items to Your Shopping Basket
3. Proceed to Checkout
4. Sign In/Create a New Account
5. Enter a Shipping Address
6. Choose a Shipping Method
7. Provide Payment Information and a Password
8. Review and Submit Your Order
9. Check Your Order Status

Note: Some items offered on our website are fulfilled by Amazon Merchants or through Amazon Marketplace. Payment, shipping, and return policies may vary by type of order and by seller. The seller of each item in your order will be clearly noted on the View Shopping Basket page.

1. Find the Items You Want

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item, including an availability estimate of how long it will take before the item will be ready to leave our fulfillment center.

If you don't find what you're looking for in one of our Amazon.co.uk stores, you may want to visit one of our international websites, including Amazon.co.jp, Amazon.ca, Amazon.com, Amazon.fr, Amazon.de, and Amazon.at.

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2. Add the Items to Your Shopping Basket

If you want to order an item from Amazon.co.uk, click the "Add to Shopping Basket" button on the item's product detail page. (If you want to buy the product from another seller, click the link in the More Buying Choices box instead and follow the directions.) Once you've added an item to your Shopping Basket, keep searching or browsing until your basket contains all of the items you want to order. You can access the contents of your Shopping Basket at any time by clicking the at the top of every page of our website.

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3. Proceed to Checkout

Take a moment to review all of the items you've placed in your Shopping Basket. If you decide that you don't want to purchase a particular item right away, click the "save for later" button next to the title. The item will move from your current Shopping Basket to the "Saved Items - To Buy Later" list below. If any of the items are to be gifts, click the "add gift-wrap/note" checkbox under the item. (You'll be given a chance to order gift-wrap and/or add a note during the checkout process.)

When you're ready to place an order for everything in the "Shopping Basket Items - To Buy Now" section of your basket, click the "Proceed to checkout" button. You will be taken to the first page of the order form.

The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please contact us.

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4. Sign In

Enter your e-mail address. (Keep in mind that the e-mail address you provide here will be the only e-mail address to which we can send information about subsequent orders.) Indicate that you are a new customer. (Do not fill in the password field; you will be asked to provide a password for your account later in the process.) Click the "Sign in" button.

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5. Enter a Shipping Address

Tell us where you would like to ship your order. If you are shipping to a BFPO address, click here for further instructions. If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the U.K. Postal Service.

If you are shipping an order to the Canary Islands, please enter "Spain" as your country on the order form.

If you are shipping an order to the U.S., click here to find out exactly what information to enter in each field on the order form.

Unfortunately, Amazon.co.uk has no way of dispatching items to APO/FPO addresses. You can send the item to any address within the USA, but this will incur an international postage charge. Amazon.com can dispatch items to APO/FPO addresses, so it's worth checking to see if the item you want to send is available on their Web site.

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6. Choose a Shipping Method

Consider how quickly you would like to receive your order, and choose a shipping method. If you would like to take advantage of FREE Super Saver Shipping and your order qualifies, be sure to select it as your shipping option; you will not receive free shipping automatically. Please note that it's not possible to request a specific carrier.

We will estimate shipment dates for you on the order form, just before you submit your order. You will see estimated shipment and delivery dates in the e-mail we send you to confirm your order.

If there is more than one item in your order, you will be given the following options:

  • Group my items into as few shipments as possible
  • I want my items faster. Ship them as soon as they become available (at additional cost)

If you choose the first option, we'll consolidate your items into the fewest shipments possible. We'll show you the minimum number of shipments needed to complete your order. If you choose the second option, we will ship items to you as they become available, beginning with those already in stock. You'll be charged a per-shipment fee for each shipment. Read more about shipping preferences, and find domestic shipping rates or international shipping rates.

Also, please note that the availability listings on our website are intended for single-copy orders. Orders for many copies of the same item may take longer to assemble.

The shipping charge for your order will be displayed on the order summary page just before you submit your order.

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7. Provide Payment Information and a Password

Next, let us know how you would like to pay for your order. We accept Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express, UK Maestro and Solo and Amazon.co.uk gift certificates as payment. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.

Note: We do not accept cheques, postal orders, Eurocheques, cash in any currency, book tokens or purchase orders.

Choose a password for your account so that when you come back to Amazon.co.uk in the future, you can use the same shipping address and method of payment you provided during this first order. You will also be able to use your password to make changes to your order and account information. Make sure to choose something you will remember the next time you want to place an order. Click here for tips on how to create a secure password.

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8. Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Place Your Order" button to submit your order. Once you place your order you will see the following message "Thank you--we have received your order". Later you'll receive an order confirmation e-mail. We will send you another e-mail message at the time of shipment. 1-Click shopping is automatically turned on for you so that it's even easier to order in the future.

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9. Check Your Order Status

If you would like to review or change something about the order you placed before it enters the shipping process i.e. as long as it isn't listed as "dispatching soon" or "recently dispatched" you can change or cancel the order. Click the Your Account link in the top right corner of most pages on our site and then click "Go" next to "Open and recently dispatched orders" you will be able to change the particulars of your order without having to contact us.

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Postal Address: All Sibelius, Sleepy Hollow, Ullinish, Struan, Isle of Skye IV56 8FD
Tel No: 01470 572280

Please note: We do NOT carry any physical stock at the above address!

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This is an Amazon storefront. The products referenced on this site are manufactured and sold by parties other than AllSibelius.com. AllSibelius.com makes no representations regarding either the products or any information vendors offer about their products. Any questions, complaints, or claims regarding the products must be directed to the appropriate manufacturer, vendor or to Amazon.co.uk

"CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON EU S.à.r.l. THIS CONTENT IS PROVIDED 'AS IS' AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME."


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